At Elite Veterinary Specialists, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care. This Privacy Policy outlines how we collect, use, and store your personal information in relation to text messaging communications. By using our text messaging services, you consent to the practices described in this policy.

1. What Personal Information is Collected

When you opt-in to receive text messages from Elite Veterinary Specialists, we collect the following personal information:

• Your name
• Phone number
• Pet information (such as your pet’s name, breed, and health-related details, if applicable)
• Any communication preferences you may provide

This information is collected solely to facilitate direct communication related to the care and treatment of your pet.

• How Personal Information is Used

We use the personal information you provide to:

• Communicate appointment reminders, test results, and follow-up care
• Provide updates on your pet’s health and treatment
• Respond to your inquiries or requests in a timely manner
• Send other relevant notifications and information directly related to the care of your pet

Your personal information will only be used for the purpose of communicating directly with you in relation to the services we provide. It will not be used for any other purposes.

• Who Personal Information is Shared With

At Elite Veterinary Specialists, we respect your privacy. We do not share your personal information, including SMS consent, with any third parties. Your data is stored securely within our internal systems and is not shared for marketing purposes. The information you provide is used solely for the purpose of direct communication with you related to the care of your pet.

• SMS Consent

By providing your phone number and opting-in to receive SMS communications from us, you give explicit consent to receive text messages from Elite Veterinary Specialists. Your SMS consent is not shared with third parties for marketing purposes, and we will not sell, rent, or share your information with any third-party vendors. You can withdraw your consent at any time by contacting us directly or by following the instructions to unsubscribe from SMS communications in any message you receive.

• Accessing and Modifying Your Information

You may update or modify your contact information by contacting our office directly. If you no longer wish to receive text messages, you can opt-out at any time by replying to any text message with the word “STOP” or contacting us to request removal from our list.

• Privacy Policy Availability

This Privacy Policy is easily accessible to you. A link to this policy will be provided at the time of consenting to receive SMS communications and can also be found in the footer of our website for your convenience.

By opting in to receive SMS communications from Elite Veterinary Specialists, you acknowledge and agree to the practices outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please feel free to contact us.